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Opening Hours

Mon-Sun:

24/7

Info

Phone:

Freephone:

0800 7 40 80 40

Email:

Location

410 Upper Elmers End Rd

Beckenham

BR3 3HG

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© Drainsmart. Cookie & Privacy Policy.

Website by Olson Digital Marketing.

Cookie & Privacy Policy

What data we gather


We may collect your data in a variety of ways on this website. Our lawful basis for processing your data will be your explicit consent to us to do so. We may store this data indefinitely.

 

We may collect the following information:

 

Contact information including your email address
Demographic information, such as postcode, preferences and interests


Website usage data


Other information relevant to enquiries
Other information pertaining to special offers

How we use this data


Collecting this data helps us understand what you expect from Drainsmart, enabling us to deliver improved products and services.

Specifically, we may use data:

 

  • For our own internal records

  • To improve the products and services we provide

  • To contact you in response to a specific enquiry

  • To customise the website for you

  • To send you promotional emails about products, services, offers and other things we think might be relevant to you.

  • To send you promotional mailings or to call you about products, services, offers and other things we think might be relevant to you.

  • To contact you via email, telephone or mail for research reasons.


Your individual rights
As an individual, you have the following rights in regard to the data that we collect and store:

The right to be informed
The right of access
The right to rectification
The right to erasure
The right to restrict processing
The right to data portability
The right to object
Rights in relation to automated decision making and profiling.

Should you wish to exercise any of these rights, please email danielle@drainsmart.org and speak to our Data Controller or Data Protection Officer.

Cookies and how we use them


What is a cookie?


A cookie is a small file placed on your computer's hard drive. It enables our website to identify your computer as you view different pages on our website.


Cookies allow websites and applications to store your preferences in order to present content, options or functions that are specific to you. They also enable us to see information

like how many people use the website and what pages they tend to visit.


How we use cookies


We may use cookies to:

 

Analyse our web traffic using an analytics package. Aggregated usage data helps us improve the website structure, design, content and functions.


Identify whether you are signed in to our website. A cookie allows us to check whether you are signed in to the site.


Test content on our website. For example, 50% of our users might see one piece of content, the other 50% a different piece of content.


Store information about your preferences. The website can then present you with information you will find more relevant and interesting.


To recognise when you return to our website. We may show your relevant content, or provide

functionality you used previously.


Cookies do not provide us with access to your computer or any information about you, other than that which you choose to share with us.

 

Controlling cookies


You can use your web browser's cookie settings to determine how our website uses cookies. If you do not want our website to store cookies on your computer or device, you should set your web browser to refuse cookies.


However, please note that doing this may affect how our website functions. Some pages and services may become unavailable to you.


Unless you have changed your browser to refuse cookies, our website will issue cookies when you visit it.

To learn more about Cookies, see our Cookie Policy.


Controlling information about you


When you fill in an e-form or provide your personal details on our website, you may see one or more tick boxes allowing you to:

 

Opt-in to receive marketing communications from us by email, telephone, text message or post.
Opt-in to receive marketing communications from our third-party partners by email, telephone, text message or post.


If you have agreed that we can use your information for marketing purposes, you can change your mind easily, via one of these methods:


Send an email to us.

Any personal information we hold about you is stored and processed under our data protection policy, in compliance with the Data Protection Act 1998.


Security


We will always hold your information securely.


To prevent unlawful disclosure or access to your information, we have implemented strong physical and electronic security safeguards.


We also follow stringent procedures to ensure we work with all personal data in accordance with the Data Protection Act 1998.

 

Links from our site


Our website may contain links to other websites.

Please note that we have no control of websites outside of the www.drain-smart.co.uk domain. If you provide information to a website to which we link, we are not responsible for your data protection and privacy.


Always be wary when submitting data via interactive website templates. Study the website data protection policy and the status of the website itself - is it padlocked or using https:// or green bar transfer protocols?).

 

Feedback


If you feel that there is a problem with the way that we are handling your data, you may complain to the ICO directly at https://ico.org.uk/.