Testimonials

"Very professional
Friendly team
Fair pricing
Always on call for advice
Would happily use again"

"Drainsmart provided a very comprehensive service for our property in London. Report was provided a few days after inspection and any queries were handled promptly"

"I was recommended this company by my Structural engineer. At first they were completely booked out and I needed a survey arranged very quickly. Danielle was very helpful in making it possible.
All team members I spoke to were very courteous and helpful

All very professional service with a competitive price tag"

"The company's quote was very competitive, the workmen who attended were explanatory and efficient"

"We had extensive drainage works carried out on our property in SW London. We were really impressed with the team that attended, they were professional and worked neatly and quickly. The admin team have also been great and we wouldn't hesitate in recommending Drainsmart."

"Great experience with Drainsmart - they did a survey and a repair at our house. Jake & Jake, who did the repair, were really efficient and great. Would recommend"

"The visit to my house in Beckenham was very prompt, they were friendly and professional, and the report was helpful."

"Really good service and reasonable pricing. I’d recommend them to anyone. I’m in SE London."

"My new drainage contractor. At short notice Drainsmart provided excellent service and feedback. Highly recommended. Drainsmart are now my go to contractor for drainage services."

"I contacted Drainsmart at short notice after being let down by another contractor. They responded quickly, acted professionally, and gave me excellent feed back and service. I am very impressed with their service and will definitely use them again. 5*"

"Needed some repair work on our drains, and called DrainSmart. Jake & Lol carried out the work in a professional, friendly & courteous manner, and cleared up everything as they went along.
Work completed on time - a job well done! Would recommend them if you have drain issues."

"Following the Drain Smart survey , Ed and Jack arrived early ready to start . My questions were answered and explained in a friendly professional manner. After the works were completed, the integrity of the repair was demonstrated to me with the CCTV camera. The redundant leaking gully was also sealed off. Many thanks Guy"

"Booked a job with Drainsmart back in May 2025 and they were very effective, job well done! Communication was great and reasonably priced, would definitely recommend their services."

"A good experience, would recommend. We had been let down by another drain survey company and so I tried DrainSmart. I was looking to get a drain survey and I was really impressed from the start - following my request there was a quick response with all the details that I needed. When I made a booking it was also a quick response. The engineers turned up on time and completed the survey with the minimum of fuss. I had ordered the rapid report and indeed it arrived on time. So for us, it was a good experience, the office staff were really efficient, the engineers were on time and we got our report in good time."

"Great customer experience and professional service. Had survey done as part of purchasing a new home and then the works carried out after we moved in."

"Ed & Jack managed to solve the mystery of our missing manhole and left the area in a better state than when they found it. They not only probed the drain but managed to neatly cut away and make good both the downpipe and the sink outlet. Their stone work was as good as their plumbing. If you call Drainsmart, ensure you ask for Ed & Jack!"

"Ed and Jack did a wonderful job diagnosing and repairing the drain beneath our flagstones with expert precision and minimal disruption. The staff at Drainsmart have been efficient, considerate and helpful at all times. We are very happy overall with the work they have done to resolve the drainage issues in our awkward old house."

"Efficient survey in Sevenoaks. Good communication and efficiency and a clear report at the end."

"Very efficient. Nice guys came and did the CCTV drainage survey, came on time in and out within an hour, and report looks good."

"In the last month Drain Smart have carried out CCTV drain surveys for us on 3 properties that we are developing. They have always turned up at the agreed times, carried out the surveys and provided detailed plans and reports within a few days of the visit. When arranging surveys on the phone and by email communication has been very easy and during the visits their representatives have been helpful and informative. We would happily recommend their services to other customers."