Testimonials
Reviews of Drainsmart - a London drainage company
At Drainsmart, our team prides itself on providing exceptional service to our customers in London and across the South East of England. Whether they are having an initial drain survey or full-scale drain repairs, we aim to please. On this page you will find some of the feedback we have received as a 5-star rated London drainage company.


"Just bought a bungalow. Drainsmart did the cctv check and this brought to light problems which helped negotiate a purchase price reduction. Engaged Drainsmart to carry out known fault repair work and this brought to light further drainage problems on the rainwater side. Drainsmart were very supportive through this new set of problems. They worked out various options for me with skillfully drawn up plans and costings. The quotes were not cheap but they were given the go ahead to install new drainage gullys and a large soakaway in our back garden. Plan expected to take two engineers six to seven working days. These guys worked their socks off from 8am each day till their shift end. They were always on time, courteous and extremely helpful. I now know why the quote was so high and I do not begrudge them one penny of this. I would have no hesitation in recommending Drainsmart to anyone. The boss, Tony, was always willing to talk over anything I did not understand and I valued his advice. The two guys he sent to our home were brilliant. Hard working, knowledgable and the finished work is great. All areas cleaned up and made good. All work guaranteed 15 years. Need I say more. Thanks to the whole Drainsmart team."
Graham on Google, CCTV Drain Survey, Drain Installation and Drain Repairs in Orpington, BR5
More Reviews of Drainsmart

"Absolutely amazing service. They arranged to attend site at very short notice and the report was received shortly thereafter. We highly recommend, and will definitely use again."
Jo on Google, Trustpilot and Checkatrade, Drain Survey in Balham, SW12

"Very Professional service, I've booked a last minute CCTV Drainage Survey on a property that I am buying and they kindly accommodate the booking on the next day morning, very professional report, detailing all the issues and solutions for the problems founded. They also kindly called me on the afternoon to explain the problems founded and costs. Very happy with the service and will definitely book again."
A Rocha on Google, Trustpilot and Checkatrade, Drain Survey in Banstead, SM7

"Prior to purchasing a property we requested Drainsmart to perform a CCTV inspection. There were some questions over access and they gave helpful explanations about what would happen in different eventualities. Following the inspection I had a few questions which they were very quick to respond to. A helpful service."
Alex on Trustpilot, Drain Survey in Wimbledon, SW19

"Really pleased with the quality of the service and workmanship the team from Drainsmart provided me for by business premises. They were there when they said they would be and worked efficiently to get the job done as quickly as possible."
Andy on Trustpilot, Drain Repairs in Kent

"The guys that completed the work were very professional, knowledgeable and carried out the work in a good manner."
Emma, Drain Repairs in Romford, RM2

"I was so happy with the excellent job that the company did to repair my drain cover."
Paula, Manhole Cover Replacement in Croydon, CR0

"I use Drainsmart for most of our companies drainage survey needs, they are always quick to respond, good value and have given very good customer service."
Simon on Trustpilot, CCTV Drain Surveys in London and Kent

"Drainsmart were professional and efficient. We would not hesitate to use again."
Matthew on Checkatrade and Trustpilot, CCTV Drain Survey in Brixton, SE24

"I am so impressed with your engineers. Such nice and hard working young men. They never seem to complain, even though the weather isn’t so nice!"
JC, Drain Repairs in Blackheath, SE3

"Thank you for going the extra mile in adding details to our invoice. The insurance company will reimburse us up to our policy cap!"
CW, Drain Repairs in London

"Just to let you know I was delighted with the work that Ed and Loll (?) did yesterday. They managed the whole thing very efficiently, kept me involved in what was going on all the way, tidied up impeccably afterwards and dealt with the change in the plan very well."
Jo, Drain Repairs in Brixton, SW2

"Really happy with the work and the guys on the day a big thank you to them and yourself for organising"
Jason, Drain Lining in West Wickham, BR4

"We repaired a manhole and broken pipework, requiring material excavation of the kitchen. The engineers were reliable and hard working. They were diligent and determined in clearing the difficult blockage and making the necessary repairs thereafter (including felt lining of pipes). Their professionalism helped ease the stress of the works. They provided regular updates throughout and left the work area tidy. The head office also professional by provided a quote that clearly articulated the scope of works, which they adhered to. I definitely recommend this firm based on my experience."
Courtney on Checkatrade, Drain Repairs in Chiswick, W4

"Could you please thank Edd and Tony for their hard work yesterday, a job well done."
Mr King, Drain Repairs in Stratford, E15

"The work you and your colleagues have provided has been greatly valued. Yourself and your colleagues have been highly professional and very helpful. I am very grateful for the work you and your team have provided."
Ms Williams, Drain Installation in Crystal Palace, SE19

"Just once again wanted to express our gratitude for the work you have done. We are extremely happy that we can finally put this issue to bed and move on with our lives and enjoy living in our home. Thank you for putting the missing pieces of this puzzle together!"
Nina, Drain Repairs including Drain Lining in Notting Hill, W11

"Thanks so much for such a thorough report!"
Mike, CCTV Drain Survey in Brixton, SW2

"Very professional company from initial survey to completion of work. Excellent communication with Tony and team who provided a clear plan of action to resolve drain issues which included replacement of a badly collapsed soil pipe bend and several sections of cracked pipework running under the house. The team who completed the work (Jay and Sam) were experienced and professional throughout and kept me informed with each stage of the repair work. Highly recommend. Thanks!"
N Smith on Checkatrade, Drain Installation in Chislehurst, BR7

"I was very impressed with the professional installation of a new drainage tank and pump installed by Drainsmart. They came up with a very competitive quote and did an excellent job. I will happily use them again if I encounter any other drainage issues."
Paul Green on Trustpilot, Drain Installation in Lee, SE12

"Thank you for the comprehensive report you provided us with."
Jane, CCTV Drain Survey in Bromley, BR2

