Testimonials

"The guys arrived on time and were methodical, thorough clean and tidy. I was very impressed with the detail of their reports and video clips. The service from the office staff was efficient too. It certainly felt like value for money, even though sadly for me what they found were extensive problems but hey, that's what you pay your money for."

The team at Drainsmart are absolutely amazing. From the get-go, Tony explained things to me really clearly, which as a total novice in drains (no surprise there) I really appreciated. Michael who came out to visit me identified the problem super quickly (where another drains company had failed to do so across three hour long visits ). He then came back the next week to fix it. I would really highly recommend Drainsmart and found them to be trustworthy, reliable and price-competitive too. Also, they’re a nice bunch of people to deal with - timely with everything and just generally nice people! Thank you Tony and team

"Great Service, very quick response to a blocked drain issue. Very reasonable price and good job undertaken. Very caring in dealing with elderly parents"

"Professional service throughout, was so pleased by the service I received with a quick turn around time and detailed report to match. Would definitely recommend to anyone who needs help with their drains."

"I can't recommend this firm enough. Quick, efficient and professional in work and reporting back and reasonably priced. A1"

"We found Drainsmart to be a trustworthy and reliable company to use. Ed and Toby who carried out the repairs were polite and tidy, and good at communicating what was being done. We would definitely recommend them."

"Highly recommend for diagnositc drain survey - great communication, professional , efficient. We used Drain Smart for a CCTV drain scan and quote for works when buying a property and they were efficient, quick, and thorough in their report, survey, and follow up. The sellers were also pleased with their professionalism and it made the process very smooth during negotiations. Highly recommend for diagnostic work. We are yet to have the remmedial works completed, but survey-wise, top notch."

"Great and thorough service!​"

"Really friendly professional service. Very interesting watching the survey take place and the guys who attended explained to me what they were doing clearly. Thanks very much!​"

"Excellent service by Drainsmart. Provided quote online based on a photo of the problem. Engineer was available next day. Completed the job very quickly and to a high standard. 2nd time I have used Drainsmart. Would highly recommend.​"

"The Drainsmart team worked hard to install the new soakaway, and did a good job at keeping the driveway tidy during the works. They answered any queries we had about the works in progress, and kept us informed when poor weather conditions (snow) meant a temporary halt to the works. They were quiet workers - especially important for domestic premises. Tony in the office was helpful in addressing some queries I had concerning the siting and operation of the soakaway. I found the site plan provided as part of the initial quotation helpful for clarifying the position of the new soakaway."

"Impeccable service from start to finish at very reasonable prices. I required a CCTV drainage inspection in Bromley and was recommended this company by my structural engineer. Everything went smooth right from the start till finish. A very comprehensive report was sent outlining clearly the observations, the risks and the conclusion along with a breakdown of recommended actions showing estimated costs. I later had a follow-up question to clarify a certain issue and Tony was super helpful and got back to me so promptly I would strongly recommend Drainsmart LTD for any drainage-related services."

"Excellent work by an impeccable team, all on time and on budget."

"The work was carried out to a high standard and options presented when they were required with no negativity when the option to not change was chosen. Great professionalism from the team that did the work they were very friendly, considerate and worked to get the job done on time and in budget. Great service, great company would definitely consider using again if any other works are required."

"Absolutely amazing service. They arranged to attend site at very short notice and the report was received shortly thereafter. We highly recommend, and will definitely use again."

"Very Professional service, I've booked a last minute CCTV Drainage Survey on a property that I am buying and they kindly accommodate the booking on the next day morning, very professional report, detailing all the issues and solutions for the problems founded. They also kindly called me on the afternoon to explain the problems founded and costs. Very happy with the service and will definitely book again."

"Prior to purchasing a property we requested Drainsmart to perform a CCTV inspection. There were some questions over access and they gave helpful explanations about what would happen in different eventualities. Following the inspection I had a few questions which they were very quick to respond to. A helpful service."

"Really pleased with the quality of the service and workmanship the team from Drainsmart provided me for by business premises. They were there when they said they would be and worked efficiently to get the job done as quickly as possible."

"The guys that completed the work were very professional, knowledgeable and carried out the work in a good manner."

"I was so happy with the excellent job that the company did to repair my drain cover."