Testimonials

"I use Drainsmart for most of our companies drainage survey needs, they are always quick to respond, good value and have given very good customer service."

"Drainsmart were professional and efficient. We would not hesitate to use again."

"I am so impressed with your engineers. Such nice and hard working young men. They never seem to complain, even though the weather isn’t so nice!"

"Thank you for going the extra mile in adding details to our invoice. The insurance company will reimburse us up to our policy cap!"

"Just to let you know I was delighted with the work that Ed and Loll (?) did yesterday. They managed the whole thing very efficiently, kept me involved in what was going on all the way, tidied up impeccably afterwards and dealt with the change in the plan very well."

"Really happy with the work and the guys on the day a big thank you to them and yourself for organising"

"We repaired a manhole and broken pipework, requiring material excavation of the kitchen. The engineers were reliable and hard working. They were diligent and determined in clearing the difficult blockage and making the necessary repairs thereafter (including felt lining of pipes). Their professionalism helped ease the stress of the works. They provided regular updates throughout and left the work area tidy. The head office also professional by provided a quote that clearly articulated the scope of works, which they adhered to. I definitely recommend this firm based on my experience."

"Could you please thank Edd and Tony for their hard work yesterday, a job well done."

"The work you and your colleagues have provided has been greatly valued. Yourself and your colleagues have been highly professional and very helpful. I am very grateful for the work you and your team have provided."

"Just once again wanted to express our gratitude for the work you have done. We are extremely happy that we can finally put this issue to bed and move on with our lives and enjoy living in our home. Thank you for putting the missing pieces of this puzzle together!"

"Thanks so much for such a thorough report!"

"Very professional company from initial survey to completion of work. Excellent communication with Tony and team who provided a clear plan of action to resolve drain issues which included replacement of a badly collapsed soil pipe bend and several sections of cracked pipework running under the house. The team who completed the work (Jay and Sam) were experienced and professional throughout and kept me informed with each stage of the repair work. Highly recommend. Thanks!"

"I was very impressed with the professional installation of a new drainage tank and pump installed by Drainsmart. They came up with a very competitive quote and did an excellent job. I will happily use them again if I encounter any other drainage issues."

"Thank you for the comprehensive report you provided us with."

"I am soon to be a new home owner and was advised to carry out a CCTV survey. I didn't have any understanding of drains or surveys etc but the format of the drawings and report are so clear and easy to follow it made it easier for me to understand."

"Men were very polite and tidy."

"Very polite and efficient. The results were explained to me on the day and I received a written report the following morning."

"We engaged Drainsmart to conduct a drain survey in advance of buying our new property. Their report was invaluable during the sale process, so it was a natural choice to go back to them for the work. The team that worked with us were fantastic. This was a huge job and involved escavation of our patio and drive together with removal and making good to cabinets in our utility room. They were evidently expert at what they do, sharing their insights and dealing with unexpected issues in a collaborative and helpful way. They went over and above when they identified a new area of concern."

"The team came early during the time slot that I had been provided and they were quick and efficient in carrying out their work. And also gave immediate feedback on their findings."

"Drainsmart provides a professional service and the final report and drawings provided Salk the information required."