Testimonials
Reviews of Drainsmart - a London drainage company
At Drainsmart, our team prides itself on providing exceptional service to our customers in London and across the South East of England. Whether they are having an initial drain survey or full-scale drain repairs, we aim to please. On this page you will find some of the feedback we have received as a 5-star rated London drainage company.
"Just bought a bungalow. Drainsmart did the cctv check and this brought to light problems which helped negotiate a purchase price reduction. Engaged Drainsmart to carry out known fault repair work and this brought to light further drainage problems on the rainwater side. Drainsmart were very supportive through this new set of problems. They worked out various options for me with skillfully drawn up plans and costings. The quotes were not cheap but they were given the go ahead to install new drainage gullys and a large soakaway in our back garden. Plan expected to take two engineers six to seven working days. These guys worked their socks off from 8am each day till their shift end. They were always on time, courteous and extremely helpful. I now know why the quote was so high and I do not begrudge them one penny of this. I would have no hesitation in recommending Drainsmart to anyone. The boss, Tony, was always willing to talk over anything I did not understand and I valued his advice. The two guys he sent to our home were brilliant. Hard working, knowledgable and the finished work is great. All areas cleaned up and made good. All work guaranteed 15 years. Need I say more. Thanks to the whole Drainsmart team."
Graham on Google, CCTV Drain Survey, Drain Installation and Drain Repairs in Orpington, BR5
More Reviews of Drainsmart
"I am soon to be a new home owner and was advised to carry out a CCTV survey. I didn't have any understanding of drains or surveys etc but the format of the drawings and report are so clear and easy to follow it made it easier for me to understand."
Amy on Checkatrade, CCTV Drain Survey in Orpington, BR5
"Men were very polite and tidy."
Emma on Checkatrade, Drain Repairs including Drain Lining in West Wickham, BR4
"Very polite and efficient. The results were explained to me on the day and I received a written report the following morning."
Jack on Checkatrade, CCTV Drain Survey in Hackney, E10
"We engaged Drainsmart to conduct a drain survey in advance of buying our new property. Their report was invaluable during the sale process, so it was a natural choice to go back to them for the work. The team that worked with us were fantastic. This was a huge job and involved escavation of our patio and drive together with removal and making good to cabinets in our utility room. They were evidently expert at what they do, sharing their insights and dealing with unexpected issues in a collaborative and helpful way. They went over and above when they identified a new area of concern."
Louisa on Checkatrade, Drain Repairs in Orpington, BR5
"The team came early during the time slot that I had been provided and they were quick and efficient in carrying out their work. And also gave immediate feedback on their findings."
Mr S on Checkatrade, CCTV Drain Survey in Lewisham, SE15
"Drainsmart provides a professional service and the final report and drawings provided Salk the information required."
Sarah on Checkatrade, CCTV Drain Survey in Chatham, ME1
"Drainsmart were incredibly accommodating and helpful. We requested the above urgent works and they managed to book in both appointments within a 24-hour notice. Following the inspection, they produced the survey reports the very next day therefore super-efficient and cooperative. Cost wise they were also very reasonable. As an architect, I would highly recommend their services for drainage surveys on new projects as well as potential homebuyers. Both the admin team and Tony Marsh the contracts manager were extremely friendly and a great reminder of how customer service should be. Thank you."
MA on Checkatrade, Drain Cleaning by high pressure water jetting and CCTV Drain Survey in Clapham, SW4
"Knowledgeable and excellent staff both on site and office based. Look forward to working with you again."
Tadems Architects on Checkatrade, CCTV Drain Survey in Battersea, SW8
"We cannot fault the service we have received from this fantastic company. Fast, efficient and courteous throughout the whole process, we haven't had to worry about a thing. Their service has been outstanding."
Elizabeth on Checkatrade, CCTV Drain Survey in Kenley, CR3
"Great easily understood report and good workmanship from all the team"
Mrs K on Checkatrade, Root cutting and Drain Lining in Dartford, DA1
"I would wholeheartedly recommend Drainsmart! I have used them at 3 separate properties, the first being about 12 years ago and they have dealt with the issues every time. This last visit included finding a manhole cover I did not know existed that was buried under my front lawn; the turf had grown downwards to cause the blockage. They are professional, polite and reasonable in their charges."
L Vigurs, Drain Repairs in Edgware, NW7
"I cannot speak highly enough of this company. I have had to use them several times in the last 12 months for a number of reasons: eg a drain survey to re-routing a drain. The reception/admin team is prompt and efficient, and the work done has been professional and to a high standard."
Mr Chaim Klein, CCTV Drain Surveys and Drain Repairs in London
"The work was done efficiently and as cleanly as possible given that they had to open all the drains and insert a camera."
Danielle, CCTV Drain Survey in Beckenham, BR3
"Great service provided in all aspects. All very friendly and professional."
Mrs C, CCTV Drain Survey in Weybridge, KT13
"Drainsmart fitted me in at short notice, carried out the survey and got the report back to me quickly."
Daniel V, CCTV Drain Survey in Chelsea, SW3
"Your team of guys who carried out the work on 17th and 18th of November were a very nice bunch of guys and in particular the dark-haired gentleman who said he use to live in the area. They were polite, friendly and just a lovely bunch of guys, they are a credit to your organisation, especially due to the length of time trying to get the other party to agree to getting the work done. It was like fresh air seeing them turn up."
O Kitson, Drain Repairs in Plumstead, SE18
"Thank you very much for your work and all that useful additional information."
SB, CCTV Drain Survey in Sevenoaks, TW1
"Jamie and Tyler provided a first-class job, and their work was much appreciated."
P Scott, CCTV Drain Survey in Twickenham, TN13
"Fast, efficient service for a reasonable price. Would use again."
F Davis, CCTV Drain Survey in Banstead, SM7
"I am extremely happy with the quality of the work that the two lads did and I would like to send them my thanks. I will recommend your company to any of my friends, colleagues or acquaintances if they need drain services in the future."
G.I., CCTV Drain Repairs in Blackheath, SE3