Testimonials

"Drainsmart are very helpful and efficient, had a blockage in my toilet, and drainsmart sent someone the same day. Ed was extremely pleasant and had the job done in no time. Highly recommend"

"Having major renovation done SW14 , so was advised to get drain survey done by our architect. These guys came highly recommended and arrived promptly and were very polite and efficient. Drain survey turned up interesting things a crack pipe and neighbours surface water running down our side . Well worth getting it done early into project as helps to prepare for future work. Would recommend this company to anyone."

"I have used this company twice before and will do again. Their surveying skills proved my own property sound a potential purchase would be probably unwise and am waiting on another now. Communications great.. very friendly staff. Highly recommended.​"

"Drainsmart were excellent. First, there was the speed with which they arranged the appointment; I really didn't expect next day but they managed this. The team arrived within the time slot and were very nice to deal with. They then sorted the problem, showed me the cause and cleared up. I'm so pleased with the service and would happily recommend them."

"Responsive, knowledgeable and comprehensive! Thank you Tony for taking the time to chat through all our questions"

"Drainage work was carried out recently on our estate and the work was performed to a very high standard. The workers on site were tidy, polite and flexible when we had to increase the scope of the works at short notice. A vert professional firm and I would highly recommend them"

"I live locally and recently bought a property with dodgy drains and a historic rat problem so contacted Drainsmart to do a survey to see what was down there. They organised a prompt visit, visited and provided a good survey of the property and also replaced a historic leaky Victorian drain despite the pouring rain. Very good service, I would use them again and would recommend them.​"

"Drainsmart offers first class service at a reasonable price. The works are a team and like a family. Always putting the customer first. The sincerity and professionalism is impeccable. Why go anywhere else when these are simple top of the bunch. I've extremely happy from start to finish from the moment you pick up the phone until the job is done. Supportive, kind and genuinely a great company.​"

"We were recommended Drainsmart by our surveyor when buying a new property and they have been excellent. Tony was generous with his time and advice and laid our options out very clearly for us. It turned out there was quite a lot to do and they have recently completed the first phase. I have to say they have been outstanding. The people who came to do the work were on time, professional, and did a great job. It was pouring with rain when they came, and despite that they cracked on and went to a huge amount of trouble to tidy up after themselves. They made sure we were happy before they left. I can't comment on price as we didn't shop around as we were instantly impressed with their professionalism and they actually - correctly - challenged the advice given by the home vendors insurance appointed alternative. With things like this, it's really about peace of mind and that's what we got and we certainly feel like we got good value for money. Highly recommended."

"Professional job done at affordable price! Great company to deal with having done an excellent job at a good price."

"Used Drainsmart for a trace and mapping survey on a residential property in Rainham , Kent . Found them to be quick to respond to my queries , helpful and with attention to detail . The two Drainsmart employees who attended the site and did the survey were punctual , polite and helpful . A good company to work with.​"

"Drainsmart completed a pre-purchase video drain survey for me in Chiswick, London. The work was carried out within a few days of first contacting them, and a professional report received the day after the inspection. I would have no hesitation in recommending them.​"

"Very helpful and efficient. We had a very old gutter drain that was leaking underground with water penetrating the cellar wall. They excavated and replaced about a metre of piping, relined another two metres of pipe and then replaced the gully. All done in a small space without damaging the plants. And the price was very reasonable."

"Good communication. Good price. Swift provision of the survey information. Comprehensive Report. Survey undertaken in hackney for a ground floor extension."

"Had a CCTV survey on my drains carried out by Tony and his team . I was particularly impressed by on onsite team who from start to finish kept me updated on how things were going and were happy to answer any questions. I would recommend them to anyone who is looking for a survey at a reasonable price.​"

"Great service. Very quick and detailed report."

"We used Drainsmart for a CCTV drain survey: excellent service from start to finish: quick, easy communication with the booking team, good availability of appointments, courteous and efficient engineers visiting our property.​"

"Very swift engagement with the company, punctual and along with a very straightforward report issued promptly - this was a very professional experience. The drainage engineer couldn’t have been clearer about the issues in the property, which was more than helpful for us. I’d use this company again in a flash. It was a great service, everyone at Drainsmart has been so accommodating and your survey clarified our position on the buying of that particular property."

"Great service, delivered as arranged! Good customer service, kind and responsive. I have also received by post the hard copy of the outcome of the visit as well as the digital copy. Highly recommend it for unbeatable price list!"

"Fantastic service. The lads who came to do the job were prompt (early even), polite and brilliant. Totally recommend these guys"