Testimonials

"Excellent service. Came to my London property in a timely manner, inspected the drains with their high-tech cameras and answered all my curious questions along the way. I would definitely recommend them for others to use."

"Needed a CCTV drain survey in Dulwich, found Drainsmart via a web search, they attended site very quickly, and carried out the survey. The lads who attended site were helpful, polite and very professional, as were the office staff, would have no hesitation referring them to others, thanks"

"Highly recommend Drainsmart. Really efficient and professional staff in the office. Use them regularly for all drain problems and we recommend to clients often."

"Just bought a bungalow. Drainsmart did the cctv check and this brought to light problems which helped negotiate a purchase price reduction. Engaged Drainsmart to carry out known fault repair work and this brought to light further drainage problems on the rainwater side. Drainsmsrt were vrry supportive through this new set of problems. They worked out various options for me with skillfully drawn up plans and costings. The quotes were not cheap but they were given the go ahead to install new drainage gulleys and a large soakaway in our back garden. Plan expected to take two engineers six to seven working days. These guys worked their socks off from 8am each day till their shift end. They were always on time, courteous and extremely helpful. I now know why the quote was so high and I do not begrudge them one penny of this. I would have no hesitation in recommending Drainsmart to anyone. The boss, Tony, was always willing to talk over anything I did not understand and I valued his advice. The two guys he sent to our home were brilliant. Hard working, knowledgable and the finished work is great. All areas cleaned up and made good. All work guaranteed 15 years. Need I say more. Thanks to the whole Drainsmart team."

"Absolutely fantastic service from a brilliant team. Hard-working, great expertise and very generous with their time before and after the survey they carried out on my behalf. We couldn't have been happier with the service they provided and I have no hesitation in recommending this company. Huge thanks to the team!"

"We required a survey of the drains on purchasing a new property. Following the camera findings, we proceeded with some remedial works which included the installation of a structural soft felt liner inside the internal section of the main soil pipe. We have been satisfied with the speed at which Drainsmart were able to come to site to inspect, to submit their report and to carry out the work at a reasonable cost. We found the attending technician extremely professionally competent, knowledgable and forthcoming with information requested."

"Had a blocked drain and Called Drainsmart. They responded quickly and arrived on time and for a fair price . The team was professional,friendly,and got the job done efficiently. Everything was cleared in no time and they left the area clean and tidy. Really happy with the service highly recommend them for any drainage issues."

"We had quite a complicated problem to solve in a old house whilst upgrading and repairing. Tony and the team were very professional. I always felt in good hands. Excellent company."

"Recently had a CCTV and some following work carried out by Drainsmart. Every team member working on the job (Jake, Barry, Mitch, Denny & Kelsey) have been very friendly & helpful. As a first time homeowner, who wants to understand how everything works, I really appreciate the time the team took to explain everything to me. Jake in particular was a huge help and even helped me out with my kitchen sink and liaised with other tradesman visiting the property whilst I was at work. The whole team were a joy to deal with and a massive credit to this company!!! Thanks for all your help."

"Ed and Jack just finished a job. Very polite and professional. Left the site very neat and tidy."

"These guys are absolutely brilliant, I can't recommend them enough. From my first phone call to receipt of my final survey the service was impeccable, and super speedy. Thank you Drainsmart team."

"Great experience with Drainsmart having a CCTV survey carried out they were helpful on the phone explaining the process to me and getting it booked quickly. Would definitely recommend to family & friends."

"Drainsmart are very helpful and efficient, had a blockage in my toilet, and drainsmart sent someone the same day. Ed was extremely pleasant and had the job done in no time. Highly recommend"

"Having major renovation done SW14 , so was advised to get drain survey done by our architect. These guys came highly recommended and arrived promptly and were very polite and efficient. Drain survey turned up interesting things a crack pipe and neighbours surface water running down our side . Well worth getting it done early into project as helps to prepare for future work. Would recommend this company to anyone."

"I have used this company twice before and will do again. Their surveying skills proved my own property sound a potential purchase would be probably unwise and am waiting on another now. Communications great.. very friendly staff. Highly recommended.​"

"Drainsmart were excellent. First, there was the speed with which they arranged the appointment; I really didn't expect next day but they managed this. The team arrived within the time slot and were very nice to deal with. They then sorted the problem, showed me the cause and cleared up. I'm so pleased with the service and would happily recommend them."

"Responsive, knowledgeable and comprehensive! Thank you Tony for taking the time to chat through all our questions"

"Drainage work was carried out recently on our estate and the work was performed to a very high standard. The workers on site were tidy, polite and flexible when we had to increase the scope of the works at short notice. A vert professional firm and I would highly recommend them"

"I live locally and recently bought a property with dodgy drains and a historic rat problem so contacted Drainsmart to do a survey to see what was down there. They organised a prompt visit, visited and provided a good survey of the property and also replaced a historic leaky Victorian drain despite the pouring rain. Very good service, I would use them again and would recommend them.​"

"Drainsmart offers first class service at a reasonable price. The works are a team and like a family. Always putting the customer first. The sincerity and professionalism is impeccable. Why go anywhere else when these are simple top of the bunch. I've extremely happy from start to finish from the moment you pick up the phone until the job is done. Supportive, kind and genuinely a great company.​"