Testimonials

"We were recommended Drainsmart by our surveyor when buying a new property and they have been excellent. Tony was generous with his time and advice and laid our options out very clearly for us. It turned out there was quite a lot to do and they have recently completed the first phase. I have to say they have been outstanding. The people who came to do the work were on time, professional, and did a great job. It was pouring with rain when they came, and despite that they cracked on and went to a huge amount of trouble to tidy up after themselves. They made sure we were happy before they left. I can't comment on price as we didn't shop around as we were instantly impressed with their professionalism and they actually - correctly - challenged the advice given by the home vendors insurance appointed alternative. With things like this, it's really about peace of mind and that's what we got and we certainly feel like we got good value for money. Highly recommended."

"Professional job done at affordable price! Great company to deal with having done an excellent job at a good price."

"Used Drainsmart for a trace and mapping survey on a residential property in Rainham , Kent . Found them to be quick to respond to my queries , helpful and with attention to detail . The two Drainsmart employees who attended the site and did the survey were punctual , polite and helpful . A good company to work with.​"

"Drainsmart completed a pre-purchase video drain survey for me in Chiswick, London. The work was carried out within a few days of first contacting them, and a professional report received the day after the inspection. I would have no hesitation in recommending them.​"

"Very helpful and efficient. We had a very old gutter drain that was leaking underground with water penetrating the cellar wall. They excavated and replaced about a metre of piping, relined another two metres of pipe and then replaced the gully. All done in a small space without damaging the plants. And the price was very reasonable."

"Good communication. Good price. Swift provision of the survey information. Comprehensive Report. Survey undertaken in hackney for a ground floor extension."

"Had a CCTV survey on my drains carried out by Tony and his team . I was particularly impressed by on onsite team who from start to finish kept me updated on how things were going and were happy to answer any questions. I would recommend them to anyone who is looking for a survey at a reasonable price.​"

"Great service. Very quick and detailed report."

"We used Drainsmart for a CCTV drain survey: excellent service from start to finish: quick, easy communication with the booking team, good availability of appointments, courteous and efficient engineers visiting our property.​"

"Very swift engagement with the company, punctual and along with a very straightforward report issued promptly - this was a very professional experience. The drainage engineer couldn’t have been clearer about the issues in the property, which was more than helpful for us. I’d use this company again in a flash. It was a great service, everyone at Drainsmart has been so accommodating and your survey clarified our position on the buying of that particular property."

"Great service, delivered as arranged! Good customer service, kind and responsive. I have also received by post the hard copy of the outcome of the visit as well as the digital copy. Highly recommend it for unbeatable price list!"

"Fantastic service. The lads who came to do the job were prompt (early even), polite and brilliant. Totally recommend these guys"

"Prompt and fair pricing in advance, good paperwork and operatives were polite hardworking and diligent"

"The staff are quick to respond, helpful and professional, I was able to organize a CCTV Drain Survey within 3 days and had the full report within a week, would recommend!"

"Prompt response to my query, available the next day, polite and efficient team on site. Would recommend. Competitive quote."

"Easy to deal with and effective, on this occasion sorting out a blocked drain with their pressure hoses."

"Very satisfied with the service provided by Drainsmart. Having been instructed to carry out a drains test, they identified a problem with the condition and routing of the pipework, provided a solution and carried out the required works. Having spoken to with Tony on a number of occasions and met with their operatives over 3 visits, I was very impressed with their knowledge, professionalism and level of service. They always arrived on time, finished within schedule and reinstated block paving to a good standard. Highly recommended"

"First of all my sincere thanks to Tony and Team to keep the very high standard of quality work. The Engineers - Ed Fabian and Jack Millard are excellent and too good with what they are doing. Pls keep continue doing the good work and help people’s at the time of their need like your team is exactly doing. God bless and 100% to both engineers again."

"Drainsmart were excellent in everything they did. They conducted a prompt and thorough survey and provided me with the results using clear explanatory materials. Repair works were carried out promptly and to a high standard. I was very impressed. Super!"

"Drainsmart provided a comprehensive CCTV survey report of an extensive drainage network and subsequently undertook a wide range of drainage remedial works that were good value and undertaken in a professional and courteous manner. I have no hesitation in recommending them."