Testimonials
Reviews of Drainsmart - a London drainage company
At Drainsmart, our team prides itself on providing exceptional service to our customers in London and across the South East of England. Whether they are having an initial drain survey or full-scale drain repairs, we aim to please. On this page you will find some of the feedback we have received as a 5-star rated London drainage company.
"Just bought a bungalow. Drainsmart did the cctv check and this brought to light problems which helped negotiate a purchase price reduction. Engaged Drainsmart to carry out known fault repair work and this brought to light further drainage problems on the rainwater side. Drainsmart were very supportive through this new set of problems. They worked out various options for me with skillfully drawn up plans and costings. The quotes were not cheap but they were given the go ahead to install new drainage gullys and a large soakaway in our back garden. Plan expected to take two engineers six to seven working days. These guys worked their socks off from 8am each day till their shift end. They were always on time, courteous and extremely helpful. I now know why the quote was so high and I do not begrudge them one penny of this. I would have no hesitation in recommending Drainsmart to anyone. The boss, Tony, was always willing to talk over anything I did not understand and I valued his advice. The two guys he sent to our home were brilliant. Hard working, knowledgable and the finished work is great. All areas cleaned up and made good. All work guaranteed 15 years. Need I say more. Thanks to the whole Drainsmart team."
Graham on Google, CCTV Drain Survey, Drain Installation and Drain Repairs in Orpington, BR5
More Reviews of Drainsmart
"They are the business. Professional and knowledgable. Very happy with the job"
Kerry on Checkatrade, High Pressure Water Jetting and CCTV Drain Survey in Forest Hill, SE23
"Excellent service. Quick and efficient and operatives very friendly."
Nick on Google, CCTV Camera Inspection in Sydenham, SE26
"The boys were brilliant! We had another company come in, and they took 2 days to do the job but couldn't complete it. These guys came over late Friday afternoon, and it only took them 20 minutes to finish the job. Brilliant job, guys!"
Client on Google, Blockage Clearance in Chislehurst, BR7
"Drainsmart were very prompt ,very thorough ,very helpful and delivered a comprehensive and detailed report . We would definitely recommend."
Alys on Trustpilot, CCTV Drainage Survey in East London, E8
"Had a great experience. Very clear and timely communication around the scope of work, fees, arrival times etc. Work was carried out as planned. Reports were generated very quickly. Would recommend."
Krys on Checkatrade, CCTV Drain Inspection in Sevenoaks, TN15
"We had pea shingle causing a blockage in the U bend in our inspection chamber. Drainsmart did a video inspection of our drains which revealed a collapsed joint under our kitchen extension. Jake and Barry arrived a couple of weeks later - they did another video review with me watching over and we decided that rather than a patch repair a full internal sleeve would cover a couple of other minor issues and long term would give greater peace of mind. After a quick phone call the quote was revised and Jake asked if I would like a few days to consider it, which I declined. Jake was easy to talk to, informative and very thorough. The sleeve was fitted then Barry copied the 'before and after' video drain scans onto a memory stick for me. Job done with no fuss and no digging! Thanks – Excellent from start to finish."
Martin on Google and Trustpilot, CCTV Drain Survey and Drain Repairs in Shirley, CR0
"As always I found with Drainsmart, they are professional and provide a top service with respect of Client & Property, and would be happy to recommend"
John on Google, Blockage Clearance in West Wickham, BR4
"Very prompt professional service with clear communication. Would recommend."
Chris on Checkatrade, CCTV Drain Survey in Thames Ditton, KT7
"Had drain survey done which was great service and the drawings are top 🤙"
Mr Wicks on Google, CCTV Drain Inspection in Mitcham, CR4
"Quick and detailed. The survey for my house purchase was turned around within 48 hours. Really pleased with the service and the level of detail in the final report."
Adam on Trustpilot, CCTV Drain Survey in East Dulwich, SE22
"Very professional and a quick turnaround time on the report. Thanks guys."
Andrew on Google, CCTV Drain Survey in West Norwood, SE27
"Jim came from DrainSmart and did great job on our blocked drain, there a couple of hours and all sorted. Highly recommend!"
Martin on Checkatrade, Blockage Clearance in Bromley, BR1
"Quick and efficient service by Drainsmart. Would recommend."
Jonathan on Google, CCTV Drain Inspection in Putney, SW18
"Great surveyors. So glad I landed on them via Google"
David on Google and Trustpilot, CCTV Drain Survey in Mitcham, CR4
"Timely turnaround and very useful report/drains map. Would use again/recommend."
Oliver on Google, CCTV Drain Investigation in Battersea, SW11
"An excellent experience. Prompt service throughout, delivered effortlessly and with a smile. Something of a novelty in today’s world of delay, expense and queues."
Keir on Trustpilot, CCTV Drain Inspection in Blackheath, SE3
"They are a very courteous, professional and efficient. We had a CCTV survey and relining of our drains, all with minimal disruption. I would highly recommend this company."
Liza on Checkatrade and Trustpilot, CCTV Drain Survey and Drain Repairs including Drain Lining in Weybridge, KT13
"I chose Drain Smart based on being registered with he National Association of Drainage Contractors and online reviews, and I feel I made the right decision. The team were really polite, helpful, honest and went the extra mile to help me resolve my problem. They showed me what they were doing, what they had found (thankfully nothing) and ways forward (useful practical day-to-day advice about my drains). They were so thorough on the day that I was able to plan my next steps there and then. The final CCTV report came super quick and is really helpful. Overall, I was very pleased by the service on offer."
Helen on Google and Trustpilot, CCTV Drain Survey in South Norwood, SE25
"Very good, efficient job and quick response."
Samuele on Google, CCTV camera inspection in Tower Hamlets, E14
"A brilliant company and service, when sorting out our blocked internal drain within the home and having to deal with hundreds of drain flies during the process. Very polite and knowledgeable"
Tracey on Google, Trustpilot and Checkatrade, Blockage Clearance in Bromley, BR1