Testimonials

"Had a great experience. Very clear and timely communication around the scope of work, fees, arrival times etc. Work was carried out as planned. Reports were generated very quickly. Would recommend."

"We had pea shingle causing a blockage in the U bend in our inspection chamber. Drainsmart did a video inspection of our drains which revealed a collapsed joint under our kitchen extension. Jake and Barry arrived a couple of weeks later - they did another video review with me watching over and we decided that rather than a patch repair a full internal sleeve would cover a couple of other minor issues and long term would give greater peace of mind. After a quick phone call the quote was revised and Jake asked if I would like a few days to consider it, which I declined. Jake was easy to talk to, informative and very thorough. The sleeve was fitted then Barry copied the 'before and after' video drain scans onto a memory stick for me. Job done with no fuss and no digging! Thanks – Excellent from start to finish."

"As always I found with Drainsmart, they are professional and provide a top service with respect of Client & Property, and would be happy to recommend"

"Very prompt professional service with clear communication. Would recommend."

"Had drain survey done which was great service and the drawings are top 🤙"

"Quick and detailed. The survey for my house purchase was turned around within 48 hours. Really pleased with the service and the level of detail in the final report."

"Very professional and a quick turnaround time on the report. Thanks guys."

"Jim came from DrainSmart and did great job on our blocked drain, there a couple of hours and all sorted. Highly recommend!​"

"Quick and efficient service by Drainsmart. Would recommend."

"Great surveyors. So glad I landed on them via Google"

"Timely turnaround and very useful report/drains map. Would use again/recommend.​"

"An excellent experience. Prompt service throughout, delivered effortlessly and with a smile. Something of a novelty in today’s world of delay, expense and queues."

"They are a very courteous, professional and efficient. We had a CCTV survey and relining of our drains, all with minimal disruption. I would highly recommend this company."

"I chose Drain Smart based on being registered with he National Association of Drainage Contractors and online reviews, and I feel I made the right decision. The team were really polite, helpful, honest and went the extra mile to help me resolve my problem. They showed me what they were doing, what they had found (thankfully nothing) and ways forward (useful practical day-to-day advice about my drains). They were so thorough on the day that I was able to plan my next steps there and then. The final CCTV report came super quick and is really helpful. Overall, I was very pleased by the service on offer."

"Very good, efficient job and quick response."

"A brilliant company and service, when sorting out our blocked internal drain within the home and having to deal with hundreds of drain flies during the process. Very polite and knowledgeable​"

"We used DrainSmart for a CCTV drain survey ahead of purchasing our house. The survey identified issues with the drains that needed rectifying and after completing our house purchase we instructed DrainSmart to complete the work. This included milling using Picote machinery to cut through cement intrusion and tree root penetration, high pressure water jetting and adding soft felt lining to ensure everything was water tight. The team arrived on time, were friendly and courteous, worked quickly and left everything as tidy as when they had arrived. We'd highly recommend!"

"Drainsmart installed some new gullies and shifted the existing soil pipe and rainwater pipe locations so we could have the drainage sorted before starting a kitchen renovation project. I went back to Drainsmart after an earlier positive experience with a CCTV survey and small repair job.Tony and team saved us money by simplifying the connections to Thames Water (and thus minimizing fees payable). They took care of some extra above-ground pipework that needed sorting but would not normally be in scope. The clean-up was very neat and tidy. The guys that came to our house were all incredibly polite, respectful and friendly. We really appreciated their thoughtfulness on a number of occasions while they were there. Finally, when the Building Control inspector came to review the work he made a point to tell us how impressed he was with the quality." Drainsmart do a great job and I wouldn't hesitate to use them again."

"Carried out a survey followed by remedial works to some below-ground drainage at our premises. Professional and effective service with good communication throughout. Prices were very reasonable for the works also. We would definitely use Drainsmart again in the future."

"Super company. This company has done serrious drainage work for our Church no problems since. We called them to clear a blocked gully it’s easy to book, they come on time and are very tidy. The price they quoted was the price we paid. Plus they checked the cleaned drain was flowing to its inspection chamber."