Testimonials
Reviews of Drainsmart - a London drainage company
At Drainsmart, our team prides itself on providing exceptional service to our customers in London and across the South East of England. Whether they are having an initial drain survey or full-scale drain repairs, we aim to please. On this page you will find some of the feedback we have received as a 5-star rated London drainage company.


"Just bought a bungalow. Drainsmart did the cctv check and this brought to light problems which helped negotiate a purchase price reduction. Engaged Drainsmart to carry out known fault repair work and this brought to light further drainage problems on the rainwater side. Drainsmart were very supportive through this new set of problems. They worked out various options for me with skillfully drawn up plans and costings. The quotes were not cheap but they were given the go ahead to install new drainage gullys and a large soakaway in our back garden. Plan expected to take two engineers six to seven working days. These guys worked their socks off from 8am each day till their shift end. They were always on time, courteous and extremely helpful. I now know why the quote was so high and I do not begrudge them one penny of this. I would have no hesitation in recommending Drainsmart to anyone. The boss, Tony, was always willing to talk over anything I did not understand and I valued his advice. The two guys he sent to our home were brilliant. Hard working, knowledgable and the finished work is great. All areas cleaned up and made good. All work guaranteed 15 years. Need I say more. Thanks to the whole Drainsmart team."
Graham on Google, CCTV Drain Survey, Drain Installation and Drain Repairs in Orpington, BR5
More Reviews of Drainsmart

"Drainsmart came round to do a camera survey of our drains which turned out were in need of crack repairs, clearing, manhole rebuild and root clearance and produced a very detailed report noting all issues found. They carried out the work as detailed in the report, giving regular updates as they went along. Extra work was required which they carried out alongside what was planned, even bringing in another team in order to get it all finished. Very friendly, helpful and respectful teams. Very happy with work carried out. Would recommend"
Sally on Google, Checkatrade and Trustpilot, Drain Survey and Drain Repairs in Orpington, BR6

"Arrived on time and were very helpful"
Chris on Google, CCTV Drain Survey in Dorking, RH4

"Tom and Tony worked really hard and methodically fixing a not altogether straightforward problem"
Rebecca on Checkatrade, Drain Repairs in Guildford, GU3

"We needed a drain survey for a house we were looking to buy, as our surveyor had identified a potential issue, and our architect recommended Drainsmart. We were really impressed by their service - they were available to inspect the drains within 48 hours of our call, the team got the survey done quickly and efficiently and we received a clear and complete report within 5 working days. And in terms of follow-up service, Tony was so generous with his time in talking through any questions we had. So if you need a drain survey, I can heartily recommend that you call Drainsmart!"
Giancarlo on Google, CCTV Drain Survey in Haringey, N22

"Had two great guys (Tom & Tony ) round to re-line our waste pipes 🥴, excellent job done, no hassle & very happy indeed with price and end result. No more blocked pipes 👍👍"
Debbie on Trustpilot, Drain Lining in Clapham, SW11

"Drainsmart offers a reliable and efficient service. The engineers came on time, carried out their work effectively and sent the report swiftly. I would recommend them"
PB on Google, CCTV Drain Survey in Stoke Newington, N16

"Had drains surveyed by camera and flushed out. All engineers very professional and very well presented. Good report and good office backup. Not cheap, but has solved a problem with my drains that has persisted for years and has defeated several other companies. Would recommend unreservedly."
Householder, Blockage Clearance in Belgravia, SW1

"To excavate from Manhole B to the soil and vent pipe and replace all of the pipework. Sam, Dan and Brandon turned up on time on both mornings. They carried out the work efficiently and effectively"
Karen on Checkatrade, Drain Replacement in Cobham, KT11

"A quick and comprehensive response from from both Tony and Tom in resolving a difficult kitchen drainage blockage."
Alistair on Google, Blockage Clearance in Kingston-Upon-Thames, KT1

"Ed & Jay did a fantastic job today laying a new soil pipe under our driveway. Thanks guys!"
James on Google, Trustpilot, Checkatrade and Facebook, Drain Replacement in Croydon, CR0

"The drains have been blocked and men from this firm have fixed the problem very efficiently. The first week was assessed by Tyler and Jay and the following week Ed and Jay fixed the drains. They were very polite, pleasant with neighbours regarding parking, communicated well and answered all my questions explaining the work they were doing and why. They moved and replaced garden equipment as it should be. Ed and Jay took great care in matching new paving stones to old and the final result is very good as it does not look as though there has been any paving disruption at all. It is all even and smooth as they took care so that the levels were not tripppable. Very nice young men to deal with pleasant manner and commented upon by my neighbour. Thank you"
JMC on Trustpilot, CCTV Drain Survey and Drain Repairs in Hampton, TW12

"We were recommended to these guys and what a great company! Great detailed advice on the phone when we initially contacted them, very helpful, a very friendly and knowledgeable couple of guys completed the work, they were both very thorough, patient and had lots of good advice to give. 100% Recommend Drain Smart!"
Gary on Google, CCTV Drain Survey in London

"I contacted DrainSmart a few weeks ago to get a quote to replace a 2' (60cm) section of old cast iron drainage pipe. After receiving a number of highly inflated quotes for the work ranging from £2,300 to £6,000. I was given a quote by Tony (who was lovely by the way) that was reasonable. This morning Ed and Monty arrived on time and ready to work, they were both very pleasant, communicative and kept us informed of what they were doing. They were happy to answer our questions, about the work they were doing. Efficient is an understatement, the work was done neatly professionally they cleaned up so well it was hard to believe they had been there doing any work at all. They are a great asset to the company. I can only highly recommend. Thank you Drain Smart"
Paula on Google and Trustpilot, Drain Replacement in East Dulwich, SE22

"Excellent team very polite and hard-working job done to a high standard"
James on Checkatrade, Drain Repairs in Stoke Newington, N16

"Extremely professional, friendly team who made the whole process of arranging a cctv drain survey effortless. Would definitely recommend."
Anonymous on Trustpilot, Drain Survey in London

"Excellent service! Same day service. Jim arrived bang on time with a friendly smile and a sense of humour. Job was clean and efficient. Would thoroughly recommend."
Louise on Checkatrade, Blockage Clearance in Beckenham, BR3

"Polite, friendly, professional and efficient service. The appointment was arranged at very short notice and they were able to attend the next day. Would definitely recommend."
Theresa on Trustpilot and Checkatrade, Drain Investigation in Hornchurch, RM12

"Very efficient and reliable. Would recommend."
Charlotte on Google, CCTV Drain Survey in London

"Following on from the survey, Ed and his 4 man team arrived to carry out the repairs. All the crew were careful and considerate on our property and conduced themselves very professionally. Ed himself was a lovey chap, polite and friendly and was always happy to explain what he was doing and why. On the day, he identified some unnecessary repair work which we didn't proceed with and was very flexible in building a nice gully surround out of house bricks when the pre-fab one was found to be defective. Thoroughly recommended."
Chris on Checkatrade, Drain Repairs in New Malden, KT3

"Ed and Jay attended on 2 very hot days to locate and clear a blockage affecting 4 flats. They were very polite, courteous and respectful of my property. It was a very difficult job but was completed with hard work and humour. I was kept informed at every stage and they never left without telling me what was going to happen next. A difficult job which was completed on extremely hot days without complaint."
Louise on Checkatrade and Trustpilot, Blockage Clearance in Banstead, SM7

