Testimonials

"Sam and Dan did a fantastic job removing a blockage from a drain that was affecting us for several days and causing some flooding in our kitchen. They were fast, efficient and very communicative. I would call them again without hesitation. Thank you!"

"Great survey, great advice - will use again for future properties"

"Drainsmart were recommended to me to carry out a survey prior to purchasing an old property. They did a great job and discovered quite a few issues. I've subsequently moved in and Ed, Jay and the team have just been to carry out some of the remedial work and have done a great job. I have nothing but praise for this company, and would recommend them to anyone in need of any type of issue with their drains."

"Got a drain-hub moved in my garden and the team was fantastic. Tom and Tony did a terrific job and the drains have been working perfectly ever since. Highly recommended!"

"From the moment I contacted Tony at Drain Smart I had 100% confidence that he understood the complexity of the job. He was the 4th company I had spoken to and no-one else had provided this assurance. Tony and his team - Ed, Jay, Sam and Dan - were outstanding from start to finish. They knew exactly what to do and worked flat out to get the job done left the place clean and in good order. Would use again without hesitation."

"Ed and Jay have done a great job fixing the drains. They were on time, courteous and cleaned up afterwards. They took the time to explain the problem to me which I appreciated. Thank you."

"Had a really bad blockage, and Ed managed to sort it out easily. Was very helpful and friendly too! Would definitely recommend Drainsmart again."

"Great service from Ed and Jay today. Went the extra mile to sort out issue with drains, dealt with ancient manhole covers and difficult infrastructure and left everything shipshape. Thank you guys!​"

"Turned up early, got in done quicker then expected with no mess or fuss, very quiet and caused no issues. Ed and jay are very knowledgable and helped me with questions on other issues. Really precise, cheapest I could find. Would definitely recommend."

"Fantastic job... Ed and Jay did a fantastic job excavating our alleyway, fixing our cracked pipework, refilling with concrete and fitting a rat flap. They left the place cleaner than they found it. I have booked for them to come back in a few weeks and fix the front rainwater gully. The whole team were quick to respond and very clear and concise with their quotes. Just the kind of company I like to use. Thanks so much. Highly recommended."

"Very professional, quick, and clean intervention. I would recommend them to anyone who needs pipe surveys within their premices."

"Tom and Tony were very communicative and efficient in their work. They were polite and considerate and helped us to minimise the disruption for the other occupants of the building. Highly recommended!"

"Responsive, attentive and helpful. Responds to emails in a timely manner, professional team, have used before and would use again."

"Fantastic company, were able to offer next day callout for CCTV survey and turned around the report within 24hrs. All for a reasonable price and with great customer service."

"Drainsmart offered a very quick and efficient service. They were able to organise a full drain survey within 48 hours of my initial call to them. I paid for the express survey service and received the survey less than 24 hours after the drain survey was completed. The drain survey is extensive and clear. I would recommend Drainsmart as a responsive and reliable drainage survey company that is genuinely local to South East London. Customer service was also very clear and helpful."

"@drainsmartltd have been fantastic, so knowledgeable and efficient."

"Very happy with the service provided. Very helpful on the phone before and after the drain survey. Would use again."

"Used them for a CCTV drain survey. Good communication. Clear output. All good. Thanks"

"Late last year I had the Drainsmart team help with a CCTV review of my drains. The whole process was very smooth and the team were great to deal with. I also obtained a quote to install a drainage gully. When I booked this in a few weeks ago I had really helpful and responsive service from Megan in the office. Tom and Lol have just finished up on site and I'm very happy with the job. The guys were on time and did a very quick and professional job. Drainsmart is a pleasure to deal with. Thanks all"

"Having never had a domestic drainage issue before, I had no idea where to even begin. I started by - unfortunately - going with a different company, who after three visits (and hundreds of pounds) still couldn’t tell me what was actually wrong. They said my only option was to excavate down through the concrete under the house. I rang Tony at drainsmart for a second opinion and within 10 minutes of arriving to the property his team had a pretty good idea of what was wrong. It became clear to me that they actually checked things properly and thoroughly (unlike the other company who didn’t even look in the front drain gulley - sigh). The drainsmart team did a cctv survey for me, identified the issue, came back the next week and did the work without any need to dig up kitchen floor. Without a doubt they saved me many thousands of pounds. Tony, Michael and Brendan were all so polite and helpful I cannot explain how brilliant the Drainsmart team were. They explained things really well to me, a total novice about all things drainage! They kept me in the loop and were really respectful on-site too. I would recommend drainsmart to anyone in a heartbeat."