Testimonials

"Late last year I had the Drainsmart team help with a CCTV review of my drains. The whole process was very smooth and the team were great to deal with. I also obtained a quote to install a drainage gully. When I booked this in a few weeks ago I had really helpful and responsive service from Megan in the office. Tom and Lol have just finished up on site and I'm very happy with the job. The guys were on time and did a very quick and professional job. Drainsmart is a pleasure to deal with. Thanks all"

"Having never had a domestic drainage issue before, I had no idea where to even begin. I started by - unfortunately - going with a different company, who after three visits (and hundreds of pounds) still couldn’t tell me what was actually wrong. They said my only option was to excavate down through the concrete under the house. I rang Tony at drainsmart for a second opinion and within 10 minutes of arriving to the property his team had a pretty good idea of what was wrong. It became clear to me that they actually checked things properly and thoroughly (unlike the other company who didn’t even look in the front drain gulley - sigh). The drainsmart team did a cctv survey for me, identified the issue, came back the next week and did the work without any need to dig up kitchen floor. Without a doubt they saved me many thousands of pounds. Tony, Michael and Brendan were all so polite and helpful I cannot explain how brilliant the Drainsmart team were. They explained things really well to me, a total novice about all things drainage! They kept me in the loop and were really respectful on-site too. I would recommend drainsmart to anyone in a heartbeat."

"Really good service. Quick and easy quote and they were avaliable within a few days to do the job. The report was sent to us 3 days of the work and the Drawings are a really good added bonus. Really precise, cheapest I could find. Would definitely recommend."

"Drainsmart did an absolutely brilliant job for me a few weeks ago when I found I had a drainage issue. Tony was brilliant at keeping me in the loop from the office and Michael who came out for the visits was such a lovely guy who identified the problem quickly and was back within the week to fix it. Since the work was completed everything is now all sorted and we haven’t had an issue. I would highly recommend Drainsmart for anyone who wants an honest opinion from an extremely knowledgeable team. These guys aren’t just out to make a quick buck from you or to overcharge you. It feels more like they really want to help you get your issue sorted properly, which seems a rarity these days but I was just so impressed by the company I wanted to write this review. Thanks Drainsmart!"

"Lewis and Toby cleared a very badly blocked drain at our home last week, arrived on time and did a super job. We have used drainsmart a few times and they've always been good. We asked them late last week to visit another property and they were here first thing this morning to collect keys, Lewis and Dom have already done the job this morning. 100% recommend."

"Rapid response to my drain blockage problem which was more difficult than to clear than expected. Ed and Toby were fantastic, really polite kind and explained everything they were doing to stop me getting even more stressed. Really good service. Thank you very much."

"The guys arrived on time and were methodical, thorough clean and tidy. I was very impressed with the detail of their reports and video clips. The service from the office staff was efficient too. It certainly felt like value for money, even though sadly for me what they found were extensive problems but hey, that's what you pay your money for."

The team at Drainsmart are absolutely amazing. From the get-go, Tony explained things to me really clearly, which as a total novice in drains (no surprise there) I really appreciated. Michael who came out to visit me identified the problem super quickly (where another drains company had failed to do so across three hour long visits ). He then came back the next week to fix it. I would really highly recommend Drainsmart and found them to be trustworthy, reliable and price-competitive too. Also, they’re a nice bunch of people to deal with - timely with everything and just generally nice people! Thank you Tony and team

"Great Service, very quick response to a blocked drain issue. Very reasonable price and good job undertaken. Very caring in dealing with elderly parents"

"Professional service throughout, was so pleased by the service I received with a quick turn around time and detailed report to match. Would definitely recommend to anyone who needs help with their drains."

"I can't recommend this firm enough. Quick, efficient and professional in work and reporting back and reasonably priced. A1"

"We found Drainsmart to be a trustworthy and reliable company to use. Ed and Toby who carried out the repairs were polite and tidy, and good at communicating what was being done. We would definitely recommend them."

"Highly recommend for diagnositc drain survey - great communication, professional , efficient. We used Drain Smart for a CCTV drain scan and quote for works when buying a property and they were efficient, quick, and thorough in their report, survey, and follow up. The sellers were also pleased with their professionalism and it made the process very smooth during negotiations. Highly recommend for diagnostic work. We are yet to have the remmedial works completed, but survey-wise, top notch."

"Great and thorough service!​"

"Really friendly professional service. Very interesting watching the survey take place and the guys who attended explained to me what they were doing clearly. Thanks very much!​"

"Excellent service by Drainsmart. Provided quote online based on a photo of the problem. Engineer was available next day. Completed the job very quickly and to a high standard. 2nd time I have used Drainsmart. Would highly recommend.​"

"The Drainsmart team worked hard to install the new soakaway, and did a good job at keeping the driveway tidy during the works. They answered any queries we had about the works in progress, and kept us informed when poor weather conditions (snow) meant a temporary halt to the works. They were quiet workers - especially important for domestic premises. Tony in the office was helpful in addressing some queries I had concerning the siting and operation of the soakaway. I found the site plan provided as part of the initial quotation helpful for clarifying the position of the new soakaway."

"Impeccable service from start to finish at very reasonable prices. I required a CCTV drainage inspection in Bromley and was recommended this company by my structural engineer. Everything went smooth right from the start till finish. A very comprehensive report was sent outlining clearly the observations, the risks and the conclusion along with a breakdown of recommended actions showing estimated costs. I later had a follow-up question to clarify a certain issue and Tony was super helpful and got back to me so promptly I would strongly recommend Drainsmart LTD for any drainage-related services."

"Excellent work by an impeccable team, all on time and on budget."

"The work was carried out to a high standard and options presented when they were required with no negativity when the option to not change was chosen. Great professionalism from the team that did the work they were very friendly, considerate and worked to get the job done on time and in budget. Great service, great company would definitely consider using again if any other works are required."