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  • Writer's pictureDrainsmart

Who to call during a drainage emergency in London

Often, a drainage emergency arises long after the problem originally started. A small crack in the pipework or a drainage blockage somewhere down the line can take a while before any noticeable damage to the property is noticed and the problem gets highlighted. When sewage starts to overflow within a home, there can be a serious risk to the health of its residents and the panic which the property owner may experience can lead to poor decisions being made fast.

At Drainsmart, we can help during a drainage emergency in London and the surrounding areas - offering our experience, expertise, and specialist equipment and know-how (as well as our 5-star customer service).

Emergency drainage in London
Emergency drainage in London

How do you deal with a drainage emergency in London?

The first thing to do is to isolate the problem. For example, if sewage is pouring into your living room - do NOT continue to occupy that room, especially any vulnerable people. Make sure you turn off the water if appropriate and endeavour to capture and remove any leakages using buckets, mops etc.

Then give Drainsmart a call.

Our friendly team can be in touch with you 24-hours a day, 7 days a week - we have a dedicated freephone number - 0800 740 80 40 - and we are always happy to help.

We can then talk to you about the issue and offer any immediate guidance which may be of use, making a plan to find a permanent solution too.

Can I fix my drains myself?

The short answer is yes. It may be possible for you to fix a drainage issue yourself, depending on the type of problem and the materials/equipment needed to fix it.

The long answer is no. Drainage systems can be complicated and the effect of a drainage emergency may not be fully apparent. Only by fully inspecting your drains and putting in efficient and effective fixes can you be sure that the problem has completely gone. It may also be that any fix you put in yourself may only make the matter worse. We have a wealth of experience fixing drains in and out of London and are team will ensure that the work carried out is to the high standard that customers expect of us.

Yes. During a drainage emergency, it may be vital to find out what’s causing the issue within the drains. A CCTV Drain Survey will allow us to inspect the system and locate any potential issues, blockages, cracks etc. The footage can then be inspected by the experienced Drainsmart engineers who will be able to suggest solutions suitable to your property.

How long do drain repairs in London take?

Unfortunately, this is not something that can be expressed explicitly. Several factors will affect the time it takes to perform drain repairs, including the size of the property, the access available, and the nature of the problem. For a quote, it is best to either call our friendly team or use the contact form at the bottom of the page - we will be happy to help.

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