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  • Writer's pictureDrainsmart

What Customers Say About Drainsmart - London Drainage Company

Drainsmart has been a popular London drainage company for many years. Across our talented team, we have accumulated over 120 years of experience in providing drainage solutions for our customers in local areas like Beckenham, Bromley, Orpington and Croydon, as well as across London and South East England.

During that time, we have always strived to prioritise great customer service. It is really important to our team to know that we help our customers solve their drainage issues in a way that is consistent with this value, which is why we are so proud of our amazing 5-star Google Reviews. Here are a few of our latest pieces of feedback that you can see when you Google Drainsmart.

I was very pleased with the service Drainsmart gave me when they were undertaking a survey prior to us starting the contract. I would not hesitate in recommending this company.


Drainsmart arrived bang on time sending out two workmen who quickly assessed the situation and unblocked our drains they were efficient and very polite we would highly recommend them. No more baby wipes in this house.


Hi I had a problem which stemmed from the previous builder not closing off dead lines before completing extension. I spoke to Tony at Drainsmart and he was very helpful and giving with information and advice that even pest control wasn't able to give. He guided me what was needed to be done and his team were quick, proficient, tidy and polite when completing the necessary work thoroughly. I am very happy with the work and all of his advice as I wouldn't have known which way to turn to deal with the issue!


Drainsmart had perfect customer service. They were efficient, polite and when things didn’t quite go to plan (an equipment failure totally out of their control) they dealt with it in the perfect way. They got in touch, rebooked at my convenience and expedited the report free of charge. I love companies with customer service like this. I will always recommend you Drainsmart for my experience! Thanks!!


These are just a few of our more recent reviews. You can see more on our Google page, as well as on Checkatrade.

London Drainage Services We Provide At Drainsmart

If you are looking for someone to provide you with a CCTV drain survey in London or the surrounding areas, get in touch with our friendly team by using the contact form at the bottom of the page.

Our experienced drainage engineers can provide you with a full report on any damage, leaks, or blockages, as well as potential solutions to fix these issues.

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